Code of Conduct – ABS Engineering & Trading Sdn. Bhd.

1. Quality Policy
At ABS Engineering & Trading Sdn. Bhd. We are committed to delivering high quality
solutions that meet or exceed customer expectations. Guided by the ISO 9001:2015 Quality
Management System, we are committed to:
• Driving continuous improvement across all operational areas
• Establishing and monitoring measurable quality objectives
• Ensuring clear communication of quality goals internally and externally
• Achieving full customer satisfaction through consistent, reliable and timely services
This policy is reviewed periodically and serves as the foundation of our commitment to
excellence.

2. Privacy Policy
We are committed to protecting your privacy in accordance with the Personal Data
Protection Act (PDPA) 2010 of Malaysia.
When you interact with our website, we may collect personal information such as your name,
email address, phone number and company details, particularly through contact forms or
inquiry submissions. This data is used solely for:
• Responding to inquiries about our products or services
• Providing updates and support
• Enhancing our website and user experience
We also collect usage data through third party analytics tools such as:
• Google Analytics 4 (GA4)
• Google Search Console (GSC)
• Ahrefs
These tools help us analyze website performance, traffic sources and content relevance. We do not sell or share your personal data with third parties unless required by law.

3. Terms and Conditions
By accessing and using this website, you agree to the following terms:
• All content is provided for general informational purposes only
• ABS Engineering & Trading Sdn. Bhd. reserves the right to update, modify or discontinue
any part of the website at its discretion
• You are responsible for ensuring that your use of the website complies with all applicable
laws and regulations
Your continued use of this website constitutes acceptance of these terms.

4. Cookie Policy
This website uses cookies and tracking technologies, including those from Google Analytics
and Ahrefs, to improve user experience and gather analytical insights. These cookies:
• Help us understand how users navigate our site
• Measure content performance
• Support ongoing improvements in usability and SEO
You may disable cookies through your browser settings. However, doing so may affect
certain features or functionalities of the site.

5. PDPA Compliance Notice
In compliance with the Personal Data Protection Act 2010 of Malaysia:
• Personal data collected through this website is processed for communication, marketing
and customer support purposes only
• You have the right to access, correct or request the removal of your data at any time
• Requests can be made through our official contact channels
We are committed to storing your data securely and managing it responsibly.

6. Legal Disclaimer
The information provided on this website is intended for general reference and is provided on an “as is” basis. While we strive to ensure accuracy, ABS Engineering & Trading Sdn. Bhd. makes no guarantees regarding the completeness, accuracy or timeliness of the content. We shall not be liable for any loss, damage or disruption arising from reliance on information obtained through this website, including data derived from third party tools such as GA4, GSC or Ahrefs.

7. Bribery and Corruption
7.1 Prohibition
ABS Engineering & Trading Sdn. Bhd. strictly prohibits all forms of bribery and corruption,
whether involving public officials, private individuals or organizations. This applies to both
internal operations and external engagements. Any involvement in bribery or corrupt
practices will result in immediate action against the individual or party involved.

7.2 Gifts and Hospitality
Employees, customers and suppliers must not offer, give, receive or solicit any gifts, favors
or hospitality that could compromise or appear to compromise the integrity of business
decisions or relationships.

8. Anti Money Laundering and Anti Terrorism
8.1 Compliance
ABS Engineering & Trading Sdn. Bhd. is fully committed to complying with all applicable anti money laundering and anti terrorism financing laws and regulations. The company prohibits any form of illegal activity within or involving its business operations or transactions. Regular financial audits are conducted in accordance with established auditing standards, with full
company compliance.

8.2 Due Diligence
Employees, customers and suppliers are expected to conduct appropriate due diligence to prevent ABS Engineering & Trading Sdn. Bhd. from being inadvertently involved in money laundering or terrorism related activities.

9. Protection of Human Rights
9.1 Respect for Human Rights
ABS Engineering & Trading Sdn. Bhd. is committed to respecting and upholding human
rights across all business operations and external engagements, including business
partnerships, customer interactions and supply chain activities.

9.2 Scope of Policy
This policy applies to all ABS Engineering & Trading Sdn. Bhd. employees, whether full
time, part time or contract based, and extends to all business locations.

9.3 Non Discrimination
The company expects all employees, customers and suppliers to treat individuals with
dignity and respect and to avoid any form of discrimination based on race, gender, religion, age, disability or other characteristics. We do not tolerate unacceptable labor practices, including child exploitation, forced labor, physical abuse or involuntary servitude.

9.4 Child and Forced Labour
ABS Engineering & Trading Sdn. Bhd. opposes the use of child or forced labour in any part of its operations. The company complies with all applicable laws regarding minimum
employment age and supports efforts to eliminate child labour globally